Tuesday, February 1, 2011

BSNL Landline or Broadband Fault Booking by SMS

BSNL Landline or Broadband Fault Booking by SMS:
To log a Landline related complaint, follow the steps below.

Send the SMS to 53334 in the following format from the registered mobile number:-

FLT{space} STD Code-Telephone No

If the SMS is through, CRM raises a Trouble Ticket with Complaint Type as “Technical” and Complaint Sub Type as “Phone Dead”. On closure of the ticket, an acknowledgement is sent to the mobile number.